The home must be safe for our technicians to work.
The home must have:
- Running water
- Working electricity
- Working plumbing
- Safe indoor temperature
- Safe floors and walkways
- Reasonable lighting
- Safe parking and entry access
If the home is too hot, too cold, without utilities, unsafe, or unsuitable for cleaning, service may be cancelled or stopped, and the standard cancellation or lockout fee may apply.
During winter weather, please provide a safe, cleared path to the home. If our team cannot safely access the home due to snow, ice, blocked driveways, or unsafe walking conditions, a fee may apply.
